Privacy Policy

Last updated: April 2026

1. Introduction

Welcome to Izemium. We are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, disclose, and secure your information when you license or use our software and services.

By using Izemium, you consent to the practices described in this policy.

2. Information We Collect

License and Activation Data — when you purchase or activate a license, we collect and process:

• Hardware ID (a device fingerprint used to bind your license to your device)
• License status, activation, and expiration data
• Transaction references provided by Paddle (not your card details)
• Email address used for purchase confirmation and license delivery

Usage Data — automatically collected information for license verification and security:

• IP address
• License verification requests and timestamps
• API request logs (for security and debugging)

Payment Information — payments are handled exclusively by Paddle. Card and payment details are provided directly to Paddle and are never stored on Izemium servers. We only receive confirmation of payment and transaction references.

3. How We Use Your Information

• Provide, operate, and maintain the Service and license activation
• Verify licenses and enforce hardware binding
• Process transactions and send billing/license emails
• Provide customer support and respond to inquiries
• Improve our Service, features, and user experience
• Detect and prevent fraud, abuse, and security incidents

We do not use your personal data for marketing purposes without your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit (TLS)
• Encrypted license payloads and signed license verification
• Hardware-bound activation to limit license misuse
• Access controls and audit logging on server infrastructure

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

5. Third-Party Services

We use trusted third-party services to operate our platform:

• Paddle (payment processing, tax calculation, merchant of record)
• Cloudflare (edge hosting and content delivery for the licensing service)

Please review their privacy policies for details on how they handle your data.

6. Data Retention

• License and activation data: retained while your license is active and as needed for re-activation
• Billing records: retained as required by tax law
• Audit logs: retained for security purposes (up to 1 year)

7. Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correct: Request correction of inaccurate data
• Delete: Request deletion of your personal data
• Export: Receive your data in a portable format
• Object: Object to certain types of processing

To exercise these rights, contact us at support@izemium.com.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place for international transfers.

9. Children's Privacy

Izemium is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on the Service. Continued use after changes constitutes acceptance.

11. Contact Us

For questions about this Privacy Policy, contact us at support@izemium.com.